FLIGHT OPS iT

Azul Airlines Implements Sabre’s Next Gen Crew Management Solution

Sabre Corporation announced that Azul Airlines, Brazil’s fastest growing airline, has completed its migration to Sabre AirCentre Crew Manager. Sabre says their technology will enable the airline to manage and track all crew operations – one of the most costly and complex aspects of airline operations – from their single, integrated, real-time platform. This is the first implementation of Crew Manager in the Americas.

Sabre says Crew Manager is designed to help an airline maximize crew utilization, enable cost control and support regulatory compliance through optimized planning, innovative tracking and management, and disruption management decision support. Crew Manager, built on cloud technologies, allows for proactive, event-based messaging to crew members in real-time, powered by web services-based integration. It facilitates the management of crew from planning through day-of operations.

As the fastest growing carrier in the Latin America region, Azul hopes to benefit from Crew Manager’s flexibility to scale operations and share information with crew members through state-of-the-art technology as business needs change. Additionally, given the expanding demand for pilots and cabin crew, Crew Manager will contribute to crew satisfaction through mobile solutions that grant crew members immediate access to self-service options to view and manage their work schedules.

“As a global airline leader, we have high standards that are impossible to maintain without a properly equipped crew,” said Azul’s CIO Kleber Linhares. “Sabre has been an ideal partner in this initiative and beyond. We have worked together since 2010 and Sabre’s technologies have never failed to be a reliable asset in building and reinforcing our strong, service-oriented culture.”

Prior to its migration to Crew Manager, Azul used Sabre’s Crew Control solution along with Sabre AirCentre Operations solutions and Sabre AirVision Commercial Planning solutions. Migration from Crew Control to Crew Manager signals Azul’s platform modernization effort to support continued growth.

“We are honored to share this milestone with Azul Airlines at such a pivotal time in their business growth,” said Cam Kenyon, senior vice president – product management, Operations Solutions for Sabre Airline Solutions. “Azul has no shortage of accolades, and its crew-member satisfaction rates rank highly among them. Its confidence in Sabre to support its crews’ mission-critical roles is a tremendous endorsement of Crew Manager’s capabilities.”

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