Southwest Airlines Meltdown Due to Perfect Storm of Problems

The Christmas 2022 Southwest Airlines meltdown that has been ongoing since December 23 is not easy to dissect. The company’s CEO, Bob Jordan said this has been the biggest disruption he’s seen in his career. In a statement, Jordan said his company needs to: “upgrade systems for these extreme circumstances so that we never again face what’s happening right now.” The Biden administration is investigating.

Several factors contributed to the massive cancellations by the airline: an historic winter storm hit; a hattrick of illness (being referred to by many as the tripledemic brought cases of Covid, the flu and RSV across the U. S.), left companies unable to keep up with sick calls and impacted the staffing of the airline; and antiquated IT systems for crew scheduling and tracking could not keep up with locations of crew, equipment as well as duty time regulations and rest requirements.

Other airlines were impacted but none so greatly as Southwest, whose two hubs Denver and Baltimore were among the most hard hit areas for the storm. “Southwest is the largest carrier in the country, not only because of our value and our values, but because we build our flight schedule around communities, not hubs. So, we’re the largest airline in 23 of the top 25 travel markets in the U.S.,” said Jordan in his video statement. “Cities where large numbers of scheduled flights simultaneously froze as record bitter cold brought challenges for all airlines.Our network is highly complex and the operation of the airline counts on all the pieces, especially aircraft and crews remaining in motion to where they’re planned to go. With our large fleet of airplanes and flight crews out of position in dozens of locations. And after days of trying to operate as much of our full schedule across the busy holiday weekend, we reached a decision point to significantly reduce our flying to catch up.”

Jordan went on to say they their systems work 99% of the time but in this 1% situation they were not adequate. He said that he had reached out to Secretary of Transportation, Pete Buttigieg. Buttigieg appeared on CNN saying he had spoken to Jordan. He added: “Their system really has completely melted down. I made clear that our department will be holding them accountable for their responsibilities to customers, both to get them through this situation and to make sure that this can’t happen again.”

The Department of Transportation said those responsibilities include providing meal vouchers and hotel accommodations for passengers whose flights were disrupted “as a result of Southwest’s decisions and actions,” a spokesperson at DOT said on Tuesday.

“Teams are working on all of that: processing refunds, proactively reaching out and taking care of Customers who are dealing with costly detours and reroutes, as just a few examples. Our plan for the next few days is to fly a reduced schedule and reposition our people and planes, and we’re making headway and we’re optimistic to be back on track before next week,” Jordan stressed.

Experts have said it will take weeks for the company to recover back to normal operations and the meltdown will run into the tens of millions in lost revenue for the company.

ASTERRA and Tomorrow.io Team to Prevent Infrastructure Failures Worsened by Climate Change

Climate change is influencing global weather phenomena and increasing risk to infrastructure and installations. Airports, roadways, mines, dams, and other large installations must proactively develop monitoring programs and predictive insights to identify emerging risks, prevent disasters, and protect infrastructure.

ASTERRA and Tomorrow.io have announced a new initiative to provide weather intelligence for maintaining and monitoring large-scale infrastructure. The two companies will focus on industries where monitoring and preserving the infrastructure of large installations is critical. Together, these capabilities will mitigate safety risks, downtime, property damage, unforeseen costs, and preventable litigation.

Both ASTERRA and Tomorrow.io are dominant in their industry and provide actionable insights that protect the environment. Tomorrow.io is a weather intelligence platform that predicts and proactively helps organizations avoid costly weather disruptions in their business. Tomorrow.io’s platform and API are used by individuals, cities, and businesses around the world including Delta, Ford, and Uber to mitigate risk due to weather events.

ASTERRA will provide EarthWorks and other products based on analytics derived from L-band Polarimetric Synthetic Aperture Radar (PolSAR) satellite data and their patented algorithm. L-band radar is not commonly used by Earth observation companies, but it has the benefits that allow penetration of pavement and imaging through trees and clouds at any time of day and in any weather condition, as well as detecting soil moisture underground to find water leaks, assess pipes, explore minerals, and locate moisture over vast areas. In The Netherlands, ASTERRA’s EarthWorks is used as a tool to monitor infrastructure on the many dikes and levees protecting their communities. ASTERRA has located over 65,000 leaks of potable water and reduced carbon emissions by 134,930 metric tons.

“Together ASTERRA and Tomorrow.io provide a full solution of weather and climate, adaptation technology,” said Elly Perets, chief executive officer of ASTERRA. “This includes advanced data about weather event impact and pipeline defects, by monitoring every type of weather impact including soil moisture to prevent major catastrophes where infrastructure could fail.”

Spright Drone Operator Turns to Comply365 
for Operational Content Management Solution

Aviation software company Comply365 announced that its newest partner, Spright, will leverage Comply365’s document and compliance management system to support its growing drone operations, designed to deliver medical supplies for rural and underserved communities across the United States.Spright uses state-of-the-art UAS technology to provide advanced BVLOS drone solutions tailored to medical delivery and utility inspection applications.

Drone pilots at Spright will use Comply365’s mobile app to access their operational manuals, flight safety, and maintenance documents and provide compliance to required content.

“Commercial drone operators must meet many of the same requirements and certifications as commercial airlines to ensure safe and reliable operations, so it made sense for us to turn to a longtime, proven solution in the aviation industry with Comply365,” Joe Resnik, Spright president, said. “We needed a system to manage our operational content and compliance and be able to target the distribution of these documents to our pilots, and we found Comply365 to be a perfect fit.”

Pilots will always have the most updated content with revision control and automated syncs, and they’ll be able to quickly find content and easily filter and search across all their manuals. They’ll also be able to personalize their documents with annotations, bookmarks, and highlights, which are retained when files are updated.

Users will be able to easily see what’s changed in a document and can read and sign in the same place, providing automatic compliance tracking for Spright, with built-in reporting for regulators.

Spright is the second drone-based operator to join the community of Comply365 users, which includes many of the major airlines around the globe.

“While we’ve previously transformed existing industries with our solutions, it’s exciting to be part of the new, rapidly growing drone industry. We are thrilled to welcome the innovative team at Spright to our global community of users,” Comply365 CEO Tom Samuel said. “Spright is solving many access and efficiency challenges with the latest technology, and we are proud to partner with them to offer a solution that will scale with Spright as they grow their operations to serve critical needs.”

Collins Aerospace Bolsters AirPlan Functionality with the Addition of FlightAware Foresight Data

Collins Aerospace Bolsters AirPlan Functionality with the Addition of FlightAware Foresight Data

Collins Aerospace says it is maximizing the functionality of its ARINC AirPlan solution with the integration of FlightAware Foresight predictive data giving customers a more accurate view of airport operations. Collins Aerospace acquired FlightAware in 2021 as part of its focus on improving the passenger experience and growing the aviation connected ecosystem.

Since its launch in 2020, AirPlan has enabled airports to manage all their resources — including gates, check-in desks and baggage belts — from a single application on any computer or mobile device connected to their network. With the addition of Foresight predictive data, airports will receive more precise flight ETAs and Taxi-out times, which increases the accuracy and efficiency of the information used to optimize airport operations.

“The integration of FlightAware data into AirPlan is a great example of how Collins is turning data into value for our customers,” said Rakan Khaled, general manager, Airport Solutions for Collins Aerospace. “Anytime we can help an airport increase their efficiency we’re also helping them save money and improve the sustainability of their operations—which is the goal of every customer we work with.”

Additional AirPlan benefits include a customizable interface to meet individual user needs; the ability to schedule swing gates ahead of time to reflect their planned international and domestic configurations; customer service support provided by experienced staff; and cybersecurity support to help ensure systems are protected and secure.

NAVBLUE New Office in Gdansk Officially Open

NAVBLUE New Office in Gdansk Officially Open

NAVBLUE, Airbus’ subsidiary dedicated to flight operations and air traffic management Solutions, has officially inaugurated its new office in Gdansk, Poland. Specializing in aero data and software production, this new site, located in the Przymorze district, already hosts 10 employees and should reach 80 to 100 people by the end 2024.

The Gdansk site completes NAVBLUE’s global presence, now with four sites in Europe (France, UK, Poland and Sweden) and offices in Canada, USA, Thailand, and Singapore. This new team will leverage the local talent ecosystem in order to develop, produce and deliver NAVBLUE’s flight ops products and solutions, driving airlines’ operational efficiency and supporting sustainable aviation.

With this opening, NAVBLUE aims at working closer with airlines, airports and air navigation service providers (ANSPs), by demonstrating its flight operations know-how and developing operational efficiency through optimization and increased productivity for safe and sustainable aviation.

“We are very proud to announce the official opening of our new site in Poland. Gdansk is a recognized aerospace and software hub in Europe, and we are confident that this new location, with its team, will bring added value to our know-how and expertise, serving our customers over the world with state-of-the-art data and software, to enhance their operations,” said Marta Muzinska, head of NAVBLUE Poland department.

PACKING FLIGHT OPS DOCS INTO A COMPACT TABLET SOLUTION

PACKING FLIGHT OPS DOCS INTO A COMPACT TABLET SOLUTION

Few technological advances have made a pilot’s life easier than the invention of the electronic flight bag (EFB). Rather than having to haul a manual-packed suitcase onboard weighing 40 or more lbs, pilots can now carry this data in digital form using a lightweight tablet computer. Better yet, the data within an EFB can be searched electronically, eliminating the need to rifle through indexes and masses of pages whenever an answer is needed – often in short order.

The formal name for this digital approach is Flight Operations Document Management Systems (Flight Ops Docs), which are evolving away from the strictly EFB focus to encompass other aspects of aircraft flight management. In this article, we’ll dig deeper into Flight Ops Docs to get a better understanding of what they are, what they offer, and a sense of what’s available on the market today.

Three Key Players

To get a better sense of what is happening in the Flight Ops Docs world, we spoke with executives at three key players in this industry. The first was Daniel Cook, Head of Marketing with Bytron Aviation Systems. The second was Tom Samuel, CEO of Comply365. And the third was Krister Genmark, VP of Sales with Web Manuals.

To put them in context, Bytron Aviation Systems (bytron.aero) is a UK company specializing in flight data management solutions for commercial airlines, cargo airlines and business aviation. It is known for its skybook Aviation Cloud and EFB (electronic flight bag), which integrates flight dispatch, crew briefing and EFB functions onto a tablet-usable platform.

Krister Genmark Web Manuals
Krister Genmark Web Manuals

“Simply put, our document management library is a central repository to store and distribute flight operation documents and manuals that can be updated and accessed by ground operations, and sent to EFB devices for pilots and aircraft operators,” said Cook. “This offers the ability for pilots to quickly view digital manuals and documents and have the ability to make annotations for other users to view.”

Comply365 (comply365.com) got its start working with several US airlines and the FAA to release the first approved electronic document reader, “thus helping airlines replace the 40 pounds of paper manuals pilots were required to carry on each flight,” Samuel said. The company has evolved since then and now serves the industry with an end-to-end operational content management, authoring and distribution platform.

When it comes to the electronic information that Comply365 offers to its customers, “I’d rather refer to the broader definition of Operational Content Management Systems, which are solutions to author, revise and distribute operational content to the frontline operational staff – including but not limited to Flight Operations,” he explained.

In the case of pilots, Comply365’s operational content includes mission-critical documents such as Flight Crew and Flight Operations Manuals (FCOM and FOM), Quick Reference Handbooks (QRH) and Minimum Equipment Lists (MEL). “These manuals are required to be always compliant with the applicable regulatory, manufacturer and aircraft operator standards, and are to be easily accessible by pilots before, during and post-flight,” said Samuel.

Meanwhile, the company’s integration of all relevant data into a central Operational Content Management System is meant to make life easier for aircraft operators. They want to rely on “a single platform that can efficiently manage the authoring, revision and distribution processes across all their manuals — OEM or company — and do so across all their departments such as flight operations, cabin operations, ground operations, and or maintenance operations,” he said.

Web Manuals (webmanuals.aero) specializes in developing digital document management solutions for the aviation industry. Its digital flight operations document management systems have been designed to condense compliance documents and safety regulations into one accessible place.

“Web Manuals’ Document Management System enables aviation professionals to edit, distribute and monitor manuals, all on one platform,” said Genmark. “The platform provides users with direct access to documents and allows them to easily view updated revisions, thereby enabling pilots and aircraft operators to streamline their regulatory processes and save valuable time. The result is better compliance, efficient management and safer operations.”

Aircraft operators are looking forward to having all their OEM, company, flight, and technical operations manuals — all schemas and fleet — in a single system. Shown here is the Delta Air Lines Operations Center in Atlanta, Georgia. Delta Air Lines image.
Aircraft operators are looking forward to having all their OEM, company, flight, and technical operations manuals — all schemas and fleet — in a single system. Shown here is the Delta Air Lines Operations Center in Atlanta, Georgia. Delta Air Lines image.

The Push for Digital Solutions

At the outset of this article, we noted that EFBs and Flight Ops Docs were developed to replace heavy, manual-crammed flight bags with lightweight, searchable documentation systems. However, the answer is a bit more complicated than that.

Certainly weight and data access were issues. But so too was ensuring that pilots and aircraft operators had access to the most up-to-date information sources, which has been a constant priority and challenge since the aviation industry was born.

“There’s no doubt that the aviation industry implements some of the most stringent safety regulations,” said Genmark. “With aviation companies often operating under multiple authorities, operators are tasked with keeping up with a variety of changing guidelines on a regular basis. [Unfortunately], the administrative task of searching through lengthy paper manuals can be extremely time-consuming for operators and imposes the risk of missing critical information.”

“Until about a decade ago, this process was very paper-based and manual: It required different data sources, quite often housed and managed in disparate systems,” Samuel agreed. To make matters even more challenging, “Some of those systems were proprietary and required specialized knowledge to manage — and potentially had individual workstreams, data duplication and a lot of manual processes. The end result of updating paper documents required a painstaking process to deliver new pages to all crews across the airline.”

The need to balance all of these demands — in addition to sparing pilots’ backs from constantly carrying overloaded flight bags — is what spurred the development of Flight Ops Docs. “Digital document management systems were designed to reduce this burden, minimizing the risk of human error and improving overall safety processes,” said Genmark.

A case in point: Web Manuals are designed to provide pilots and aircraft managers with easy-to-follow guidelines, thus enabling their companies to focus on other business areas without compromising regulatory compliance or safety. This platform (and other Flight Ops Docs systems) can also be updated as required, which is vital to achieving those two goals on an ongoing basis. “Flight manuals are continually evolving,” Genmark noted. “Every year, new regulations and increasingly complex guidelines are published to serve our dynamic industry.

In a larger yet similar context, “Operational Content Management systems were developed to better manage what used to be a complex, costly, very manual and error-prone process, and whose end goal is to deliver content to frontline crews who rely on it to conduct safe and efficient operations in accordance with regulations,” said Samuel. As well, the Document Management solution was developed to reduce the need for paper,” Cook said, “therefore saving time and money for the airlines.”

Trends Driving Flight Ops Docs

Today’s Flight Ops Docs systems are far more sophisticated than their predecessors, which basically swapped paper documents for electronic versions.

“EFB applications are a lot more interactive nowadays,” Cook noted, with the inclusion of Search and other user-driven functions. “Document management systems can also utilize a digital document to its full potential with highlighting, annotations and bookmarking, thus saving time for pilots. When there are updates to the digital document, these can be sent straight to the pilot’s EFB. If an aircraft operator annotates a manual on the EFB, this can then be synced to their pilots’ EFBs and to the flight ops team.”

These expanded capabilities in Bytron’s products have been spurred by customer demand. “User experience is one of our most important factors, which is why we always involve our customers in the roadmap development process,” said Cook. “This is why digital documents are stored and available on web-based platforms, and are sent to EFB devices on either iPads or Android tablets.”

Historically, these digital documents have been delivered to pilots as PDFs, although “the industry is now seeing its next wave of advancement by delivering XML-based content in HTML format,” said Samuel. “Today, Comply365’s mobile solution delivers smart HTML content — i.e., relevant, easily findable, and highly personalized — and is available on iOS, Android and Windows platforms”

Going digital has allowed companies like Comply365 to tailor their offerings to specific sectors within the aviation industry, rather than taking the ‘one size fits all’ approach of paper-based manuals. “The move to digital has created many efficiencies and reduced some of the complexity involved,” Samuel observed. “Documents can now be targeted to specific end-user groups, providing each user with more specific content that applies — more of what they need and less of what they don’t need.”

Then there’s the cloud, which is a force multiplier for Flight Ops Docs suppliers. When manuals and other documents are stored in the cloud, they are available to users on demand, and updated by document managers as required. Moreover, if the users download this data to their personal tablets, they can even access it while offline. The payoff: “By incorporating such technology into aviation manual management, companies can increase capacity, enhance functionality and add additional services, without having to commit to potentially expensive infrastructure costs or hire and train existing in-house support staff,” said Genmark.

All told, “document management IT systems today are very technologically sophisticated,” he observed. “As soon as a revised manual is published, users of Web Manuals’ document management platform can receive push notifications, making them aware of the most recent amendment. With direct access to the changes, users can easily export copy for wider company distribution — all in a matter of minutes. Adjusting an overall flight operation so seamlessly and quickly has the potential to significantly improve company compliance.”

This being said, Flight Ops Docs systems are only as good as the content stored in them and the intuitiveness of the tools they offer to users. It’s the old computer programmer’s mantra of ‘Garbage In, Garbage Out’: If the data going onto the program is substandard, then what comes out will be just as bad.

This is why creating a truly useful Flight Ops Docs system is as much an art as it is a science. “The ideal system should be simple enough for any contributor to participate but sophisticated enough that tech writing professionals can have control over the document and its structures,” said Samuel. “The authoring process must be efficient, with integrated workflows and a common, easy to use and learn editor. Finally, end-users need to receive smart content in a mobile environment that they quickly adopt and love.”

Challenges That Remain

As advanced as Flight Ops Docs systems have become in recent years, there are still challenges limiting the ability of this technology to meet all the needs of pilots, aircraft owners, and anyone else who can benefit from electronic document management systems.

A case in point: “I think a large challenge is fitting so much information into one application and ensuring that everything still runs smoothly,” Cook said. As well, “development of new modules can be a lengthy process and technology is always changing and improving so it means that staying ahead is an ongoing challenge.”

The steady adoption of digitally-driven processes and systems across business as a whole imposes challenges of its own. “As digitalization gains greater momentum across all industries, it’s important that document management IT systems are continually updating to compete with new technology and interface capabilities,” said Genmark. For example, “at Web Manuals, we consistently look for ways in which we can improve our product and user interface. To do this, our customer support team works closely alongside our partners to gain insight into how they use the tool, its benefits and areas that need improving.”

Finally, the desire by business managers for an overarching business overview system — one that allows them to see the interplay of all factors in a single space in order to inform and aid their decision-making — is another challenge for these software companies to overcome. “Aircraft operators are looking forward to having all their OEM, company, flight, and technical operations manuals — all schemas and fleet — in a single system,” Samuel said. “That’s a challenge for many who are still operating with legacy systems, plus multiple disparate systems that bog down operations. A single, simple, unified platform for managing operational content is a foundational requirement to be able to deliver non-PDF, ‘smart’ content to frontline operational staff.”

“We believe that, over time, operational content will not be delivered in document format, but rather, increasingly as ‘context-sensitive content’,” he added. “By that we mean just the information that operational staff need for their operational environment, whether it be specific aircraft type or aircraft tail they are operating, airport they are approaching, and the preferred language in which they would like to review operational content. Such personalized information can have a big positive impact on operational reliability and safety.”

All told, the development of Flight Ops Docs systems have been a real benefit for pilots, aircraft operators, aviation compliance officers, and anyone else in the industry whose job touches on flight manuals. Perhaps the only ones not to benefit from this technology are chiropractors: With fewer pilots toting 40 lb bags of books, fewer of them need relief from the back and shoulder injuries caused by carrying such heavy loads daily.

LOT Polish Airlines Forms a Strategic Alliance With FLYR Labs to Amplify Commercial-Wide Performance 

Poland’s flag carrier LOT Polish Airlines (LOT) is partnering with FLYR Labs, the pioneer of The Revenue Operating System, to support the airline’s commercial optimization efforts by accessing and leveraging the value of its data.

Through their partnership, LOT and FLYR will deploy FLYR’s AI-based platform for LOT’s commercial technology operations. Together, the companies will identify key benefits of the solution across LOT’s commercial operations, either through existing platform capabilities or by co-creating new features and applications. The companies aim to enable departmental collaboration, linking together and addressing optimization opportunities across ancillary revenue management, digital marketing, offer management, and e-commerce, powered by FLYR’s vertically integrated platform. With its acquisitions of Pribas to enable advanced distribution and fulfillment, and direct distribution and retailing solution Newshore in quick succession, FLYR is providing airlines with a modernized end-to-end technology stack that enables dynamic and autonomous pricing, combined with personalized and frictionless shopping experiences.

This partnership follows several of FLYR’s recent announcements towards working with other best-in-class airlines embracing a modernized end-to-end technology stack that meets the needs of an ever-changing business environment. In addition, FLYR’s expanded office presence in Krakow and Amsterdam provides on-the-ground support for LOT as it does for other EMEA customers, expediting progress towards innovation.

“We’re always looking for the best solutions to equip our teams with, in tandem with our commitment to customers and maintaining sustainable practices,” said Tomasz Penczek, managing drector of the Revenue Division at LOT. “We appreciate the approach that FLYR has towards understanding our needs and we believe that as we move forward utilizing the power of AI with FLYR, our teams can stay on the cusp of industry change and adapt to market volatility. Collaborating not only strengthens our market position as technical leaders but also further reflects our dedication to new ideas.”

FLYR says its cloud-native decision intelligence platform, The Revenue Operating System, leverages deep learning technology to provide automated, AI-based revenue management capabilities that maximize business-wide profitability and operational efficiencies. Unlocking the full potential of LOT’s existing data, The Revenue Operating System will enable airline analysts to maximize outcomes in regard to pricing and commercial decisions.

“FLYR looks forward to collaborating closely with LOT. In an increasingly competitive market, we will act as a partner to commercial teams and decision-makers at LOT, with added support from our Krakow crew,” said Matt Brown, VP of Growth at FLYR. “By contextualizing each piece of data into one easy-to-navigate interface, The Revenue Operating System will anticipate the path to optimal commercial outcomes and drive significant growth.”

NAVBLUE New Office in Gdansk Officially Open

NAVBLUE, Airbus’ subsidiary dedicated to Flight Operations & Air Traffic Management Solutions, has officially inaugurated its new office in Gdansk, Poland.

Specializing in Aero data and Software Production, this new site, located in the Przymorze district, already hosts 10 employees and should reach 80 to 100 people by the end 2024.

The Gdansk site completes NAVBLUE’s global presence, now with 4 sites in Europe (France, UK, Poland and Sweden) and offices in Canada, USA, Thailand, and Singapore.

This new team of experts will leverage a local talent ecosystem in order to develop, produce and deliver NAVBLUE’s state of the art flight ops products and solutions, driving airlines’ operational efficiency and supporting sustainable aviation.

With this opening, NAVBLUE aims at working closer with airlines, airports and Air Navigation Service Providers (ANSPs), by demonstrating its flight operations know-how and developing operational efficiency through optimization and increased productivity for safe and sustainable aviation.

“We are very proud to announce the official opening of our new site in Poland. Gdansk is a recognized aerospace and software hub in Europe, and we are confident that this new location, with its team, will bring added value to our know-how and expertise, serving our customers over the world with state-of-the-art data and software, to enhance their operations,” said Marta Muzinska, Head of NAVBLUE Poland department.

Chicago O’Hare Dubbed the Most Connected Airport in the World

OAG recently released Megahubs 2022, a list of the Top 50 most internationally connected airports in the world and the Top 25 most domestically connected airports in the U.S. Last updated in 2019, Megahubs provides fresh insights into how ongoing air travel disruption has affected global connectivity over the past three years.

A strong domestic aviation market propelled U.S. airports to dominate Megahubs this year. Chicago’s O’Hare (ORD) moved up from its third-place 2019 ranking and is now the #1 most internationally connected airport in the world and leads North America for the fifth consecutive time. On the busiest day of aviation at ORD, there were 43,350 possible connections within a six-hour window, compared to 65,294 in 2019.

O’Hare is followed globally by Dallas/Fort Worth (DFW), Atlanta (ATL), Seattle (SEA), Denver (DEN), Los Angeles (LAX), and New York John F. Kennedy (JFK). In total, 18 U.S. airports landed on the Top 50 with 13 taking the top 20 spots. Domestically, Atlanta ranks #2 and Dallas/Fort Worth ranks #3 in the U.S. Outside of North America, the most connected airport was Indira Gandhi International Airport(DEL), which came in #13 globally.

“With a total of 66 destinations served in August 2022 and ranking third in the world in terms of total capacity, O’Hare launched to #1 on the world stage,” said John Grant, chief analyst at OAG. “Given the combination of fewer international destinations and the strength of recovery in the U.S. domestic market, it’s not surprising that seven U.S. airports have taken the top global spots this year.”

The top three U.S. airports are dominated by United Airlines, American Airlines and Delta Air Lines. United Airlines owns 46% of flights at O’Hare (down 2% from 2019) and American Airlines owns 85% at Dallas/Fort Worth. Delta Airlines has a 77% share of flights at Atlanta.

Eight U.S. airports also landed on the Top 25 Low-Cost Carrier Megahubs list, with Denver International Airport (DEN) ranking third overall – up from its #55 ranking in 2019 – due to the strong presence of Southwest Airlines and Frontier Airlines. United Airlines is the dominant carrier at DEN, with a 52% share of flights.

London Heathrow (LHR) dropped to #22 globally after ranking as the #1 most internationally connected airport in 2019. The number of possible connections on the busiest day of aviation at LHR has fallen by 40% as a result of schedule reductions which affected high frequency short-haul routes.Mexico City Juarez International Airport (MEX) is now the highest ranked non-U.S. Megahub, which came in #8 globally.

Megahubs is created using OAG’s fligth data platform of the most comprehensive airlines schedules and global flight connections database in the world. Fight connectivity is based on regional location and airline type. Rankings include the dominant airline at each hub and the share of flights operated by that carrier. In some instances during recovery, flight and destination combinations have been radically changed, leading to notable names missing in Megahubs 2022.

Tetra Tech Awarded Airspace Optimization Support Contract

Tetra Tech has been awarded a technical assistance contract by the U.S. Trade and Development Agency (USTDA) to support Mexico’s civil aviation program. Under this 18-month contract, our technology and aviation experts will optimize airspace communications, navigation, surveillance, and air traffic management.

Tetra Tech will use simulation models and advanced data analytics to develop a phased national civil aviation master plan for the Mexican Federal Civil Aviation Agency. We will apply Tetra Tech’s patented Volans software as a service (SaaS) technology to provide optimized airspace capacity, economic analysis, and environmental solutions. This project is a priority for the Mexican government to carry out its mandate of air traffic management oversight in the country.

“The Tetra Tech Federal IT Group has provided lifecycle services to support the Federal Aviation Administration and other international aviation authorities in their mission to deliver safe, efficient, and sustainable airspace for more than 20 years,” said Tetra Tech Chairman and CEO Dan Batrack. “We are pleased to use our cutting-edge Volans technology to support USTDA and the Mexican civil aviation program in this critical transportation infrastructure project that will improve aviation performance, operations, and safety as part of Mexico’s multi-year National Infrastructure Program.”

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