dnata Singapore has signed up LAMINAAR Aviation Infotech to jointly deliver the next-generation application software for airport ground handling services at Singapore Changi Airport. The world leader in aviation ground handling services chose the ARMS application software suite’s Airport Ground Handling Sub-System (APGH) as the foundational block to deliver this future proof system.
Among many features and advantages, the solution will enhance efficiency, reduce turn-
around-time (TAT) and introduce a fully connected and paperless eco-system in the airport ground operations. For staff, a utility-rich and mobility-enabled module will enhance their
quality of life, as well as, keep them at peak efficiency levels. A special machine learning based
predictive analytics component will optimize contingency resources, effectively handle
disruptions and help achieve on-time-performance (OTP) for dnata’s airline clients.
The system is intended for phased delivery, starting with a mid-2021 roll-out of the base
module and completion of the final deployment by mid-2022. Supporting the build effort will
be subject matter experts from dnata and LAMINAAR, with development and project teams
from Singapore and India.
“We chose LAMINAAR after the convincing demonstration of their turnkey next generation application which aligns with our company’s continuous drive towards digital acceleration,” Dirk Goovaerts, Asia Pacific CEO for dnata said.
LAMINAAR CEO, Vivek Sheorey, added: “Being chosen by a global player like dnata is a matter of
great prestige for us. It also stands testimony, for the growing acceptance of LAMINAAR’s belief
in unified and integrated resource management solutions for efficient aviation operations.”