IFS Completes the Acquisition Axios Systems

Global cloud enterprise applications company IFS announced that it has concluded the acquisition of Axios Systems.

The transaction, which was initially announced in March of this year, combines two pioneers of the service management space: IFS, with its leadership in Field Service Management and Axios Systems, with its strength in IT Service Management (ITSM) and IT Operations  Management (ITOM). The two say that combined, the IFS Enterprise Service Management proposition is unique in how it enables companies to orchestrate their value chain and optimize their workflows so they can not only deliver amazing moments of service to their customers, but also so they can maximize revenue creation opportunities and increase profitability.

Since the acquisition was announced, IFS has bolstered the already growing team at Axios Systems. Now under the framework of a dedicated Business Unit within IFS, the team are focused on delivering new product innovation, increased investment in customer experience, and a more focused, industry-led, go-to-market.

“Over the past two months I have met with many employees, customers and partners who I would like to thank for their openness and enthusiasm for what lies ahead,” Martin Schirmer, president of the Enterprise Service Management Business Unit, said. “It’s clear to me that we have acquired a company with many assets and strengths, in a market that is evolving and in need for further disruption. With the investment we are committing as well as our customer-centric approach, I am confident that our current customer base will benefit, which will in turn help attract new customers, and we will further extend IFS’s dominance in the overall service management space.

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