NICE Nabs 10-year Contract to Modernize FAA’s Incident Debriefing

The FAA’s Air Traffic Organization provides service to more than 44,000 flights and 2.7 million airline passengers across more than 29 million square miles of airspace every day. To support its mission critical debriefing, incident handling and continuous improvement NICE (Nasdaq: NICE) has announced that the Federal Aviation Administration (FAA) has chosen NICE to support the rapidly evolving air traffic control requirements, awarding it a ten year contract with a potential value of up to $137 million.

“Millions of flyers rely upon the FAA daily to ensure their safety,” said Chris Wooten, executive vice president, NICE. “In mission critical times of need, the FAA needs to be best positioned to act fast and respond smartly. We at NICE recognize the need of this important work and are ready to support the FAA as it improves incident related debriefing and investigations. We look forward to continuing our years of service in supporting the FAA.”

For more information about NICE’s Air Traffic Control (ATC) solutions, please visit: