Virgin Atlantic Selects TRAX eMRO for Maintenance Management

Virgin Atlantic’s Engineering & Maintenance team has picked eMRO by TRAX as its IT system for maintenance management. The platform is part of the team’s plan for simpler, smarter maintenance and will ensure aircraft are available on time.

Phil Wardlaw, VP Engineering & Maintenance commented: “The selection of eMRO by TRAX forms part of our Engineering Transformation Programme which will see us relaunch our Engineering & Maintenance digital capabilities. Transitioning to eMRO offers a huge range of benefits; a simple, automated, accessible, paperless platform centered around control and compliance of our fleet maintenance. It will be a great new tool for our people and will ensure that the ground time of our aircraft will be better optimized and even more efficient. Ultimately this will lead to reduced disruption for our customers and will support our ambitions to become the most loved travel company.”

Jose Almeida, President & CEO stated: “It is with great pleasure that TRAX partners with Virgin Atlantic to mobilize their maintenance operation. Virgin is a renowned airline with a 35-year history of offering its innovative product to its customers. TRAX plans to aid Virgin Atlantic with its stellar service by offering the right tools for their paperless processes and real-time data that will enhance the efficiency of the maintenance operation.”

This announcement marks the start of a partnership between Virgin Atlantic and TRAX, who will be developing a fully-defined delivery schedule with go-live anticipated in 2021. eMRO by TRAX replaces Virgin Atlantic’s existing maintenance management system which has been operative since 2010.